Ingeniux Forum Terms of Use

Overview and Purpose

Welcome to the Ingeniux Forum! This section of the Ingeniux Customer Experience Portal is presented for the purpose of connecting Ingeniux users, sharing knowledge, and enabling the discussion of subjects relating to the use of Ingeniux software. It is a space for civil discourse, productive contributions, and professional interactions.

By participating in the Ingeniux Forum, you agree that you have read and will follow the Terms of Use outlined here. You also agree to limit discussion topics, shared files, and content to that best suited to this space. This is a great space to solicit advice from peers, benefit from the experience and knowledge of others, and participate in an ongoing conversation about Ingeniux software.

Please take a moment to acquaint yourself with these Terms of Use. If you have questions, contact us at customersuccess@ingeniux.com.

In the interest of preserving a climate that encourages civil and fruitful dialogue, we reserve the right to suspend or terminate the accounts of anyone who violates these Terms of Use.

Code of Conduct

In the interest of fostering an open and welcoming environment, Ingeniux is dedicated to creating a safe space for people to participate in conversation, contribute knowledge, and ask questions.

We pledge to make participation in the Ingeniux forum a harassment-free experience for everyone regardless of race, religion, gender, sexual orientation, disability, physical appearance, or body size. We do not tolerate harassment of any kind in the Ingeniux Forum.

Standards

Treat the Ingeniux Forum community with respect. The Ingeniux Forum is a place to share skills, knowledge, and ideas through ongoing conversation.

Use the following guidelines to keep this an enlightened, productive space for civilized discourse.

• Be welcoming and open-minded. Other forum users may not have the experience or background you do, but that doesn’t mean they don’t have good ideas to contribute.
• Respect each other. Don’t be rude, offensive, or abusive to other users. Practice being respectful, which will promote civil discourse.
• Communicate with empathy. If you disagree with someone, try to understand their perspective and feelings before you address them. This will promote a respectful space for people to contribute.
• Contribute in a positive and constructive way. Focus on solving problems. If you are not sure your post adds to the discussion in a constructive way, think it over and try again later.
• Be clear and stay on topic. It can be hard to convey tone or sarcasm when communicating with strangers online. Try to use clear language and think about how it will be received by the other person.
• Keep it tidy. Don’t post typos, messy, or confusing content. Title and categorize your posts thoughtfully.
• Be trustworthy and honest. Don’t knowingly share incorrect information or intentionally mislead other users. If you don’t know the answer, refrain from commenting and wait for a forum moderator or other contributor to comment.

Violations

Here is a list of actions that are not allowed in the Ingeniux Forum:

• Threats of violence.
• Hate speech and discrimination.
• Bullying and harassment.
• Doxxing and invasion of privacy.
• Sexually explicit content.
• Copyrighted or illegal content.
• Active malware or exploits.
• Other conduct which could reasonably be considered inappropriate in a professional setting.

Those found to be in violation of the Ingeniux Forum Terms of Use will face disciplinary action up to having their account suspended or terminated.

Enforcement

Ingeniux has a three-strike rule that is used in minor cases where the Ingeniux Forum Terms of Use is violated:

• Strike One: Post/Comment is removed from forum. User receives a written warning.
• Strike Two: Post/Comment is removed from forum. User is temporarily suspended from accessing or posting in the forum. User’s Admin is notified.
• Strike Three: Post/Comment is removed from forum. User is permanently terminated from accessing or posting in the forum. User’s Admin is notified.

Ingeniux reserves the right to suspend or terminate the account of users who are found in violation of the Ingeniux Forum Terms of Use regardless of how many strikes they have against them.

Ingeniux reserves the right to monitor posted information and remove messages or materials determined to be in violation of the Ingeniux Forum Terms of Use with or without notifying the original author.

Ingeniux reserves the right to monitor posted information and remove messages or materials that it believes are not in the best interest of Ingeniux or Ingeniux users with or without notifying the original author.

Changes to These Terms

Ingeniux reserves the right, at our sole discretion, to amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. Your continued use of the Ingeniux Forum constitutes agreement to our Terms of Use and any amendments made therein.