CMS 10.6: Site Installs and Replacements Import Incorrect DITA-OT Path

Statement of Issue

After installing or replacing a CMS 10.6 site using a site export package that includes a DITA Open Toolkit (DITA-OT), the CMS cannot locate the imported DITA-OT. As a result, This prevents the CMS from running the DITA publishing pipeline and other DITA-OT-dependent operations.

During site install or replacement, the DITA-OT deploys to [Drive:]\[path-to-cms-site-instance]\App_Data without the required parent ditaot folder, even though the export package contains the correct path: ditaot\dita-ot-[version-number].

Symptoms

When creating a CMS site export, the existing DITA-OT is included if the Export DITA Open Toolkit checkbox is selected.

After installation with a site export package containing the DITA-OT, the CMS UI reports the DITA-OT is not installed.

CMS UI

The DITA Open Toolkit Setup section in Administration > DITA > Setup displays :

DITA Open Toolkit is not installed. Press "Install DITA-OT" above.

CMS File System

The DITA-OT deploys to [Drive:]\[path-to-cms-site-instance]\App_Data\ dita-ot-[version-number].

Resolution

An upcoming CMS release will resolve this issue.

Workaround

As a CMS 10.6 workaround, system administrators can manually resolve the issue using the following steps:

1. Create the ditaot folder in [Drive:]\[path-to-cms-site-instance]\App_Data.
2. Move the imported DITA-OT folder into the new ditaot directory.

Ensure DITA-OT path looks like this:

[Drive:]\[path-to-cms-site-instance]\App_Data\ditaot\dita-ot-[version-number]

Additional Information

If you have questions or experience further issues. contact Ingeniux Support.