Knowledge Base

CMS 10.5–10.6.308: Site Migrator Error Prevents "Pack and Download" Action

CMS 10.5–10.6.308 Site Migrator "Pack and Download" action finishes packaging the content, but an error prevents the package from downloading to your local file system.


Statement of Issue

After you complete the fields to pack your content, the Pack and Download action finishes the packaging process but throws a "Could not find a part of the path" error in Apps > Site Migrator > Pack. This error prevents the new package from downloading to your file system in CMS 10.5–10.6.308. 

Resolution

CMS 10.6.342 resolves this issue. Consider upgrading.

Workaround

As a workaround, you can download the package from the Unpack tab.

To download the package:

  1. Navigate to Apps > Site Migrator > Unpack.
  2. In the Select a package... field, choose the package you want to download from the drop-down list.
  3. Click the Download Package button Download Package Button to download the package .zip to your local file system.

Additional Information

If you have questions, contact Ingeniux Support.

  • PRODUCT: CMS
  • VERSION: CMS 10
  • RELEASE: 10.5, 10.6, 10.6.308
  • Published: June 24, 2024
  • LAST UPDATED: October 15, 2024
  • Comments: 0

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