Remedy
If you ran a search and expected to have hits returned from binary
documents and no such results return, verify the following:
- Ingeniux CMS supports two types of filters that provide a means to
query binary documents. One is from Adobe for filtering PDFs; the other
is from Microsoft for filtering Microsoft Office documents. Depending
upon your needs, ensure that the Adobe Reader iFilter Package and/or the
Microsoft Office iFilter package have been installed on the DSS. For
more information about how to install these iFilters, see Binary Indexing for
details.
- Ensure that you have marked assets for publish and then have run a
full
publish.
- Ensure that an administrator has set the location of the root folder of
document assets. For more information about setting the root location of
document assets, see Indexing CMS 10.1+ Assets.
