Resetting User Passwords
If users forget their passwords or are locked out of the CMS, administrators can assign new passwords so users can access the CMS again.
To reset a user's password:
- Navigate to Administration > Users/Groups > Users.
- Select the user account that you want to delete from the Users list.
Note: When you have multiple user account passwords to reset, you must reset them one at a time to reduce the chance of resetting account passwords, unintentionally.
- Click the Reset Password button. A notification dialog displays to confirm that the password has been reset and sent to the user via email.
Note: If the password cannot be sent to the user directly (e.g., no email address provided in Email field), a dialog box displays that provides the administrator with the new password. The administrator can forward the password to the user by an alternative means.
- Click OK to close the notification dialog.