Cause
Errors display in the Content screen but the
Log screen does not indicate issues with the transformation
output.
Remedy
Administrators can double-check the DITA publishing pipeline setup. Users
with asset editing permissions can execute DITA preview, view the results, and review log
and temp entries.- Double-check your DITA publishing setup.
Ensure the appropriate settings were in place when the system executed the DITA
publish.
See the DITA Publishing Pipeline Troubleshoot Checklist to double check your DITA
administration settings and DITA publishing settings.
Important
Check
these settings in particular:
- Ensure all Normalization Output Format settings are
configured. Ensure the Rendering Schema for DSS field
references the correct page schema. See Configuring DITA Open Toolkit Output Formats for details.
- Ensure the DITA processor includes the normalized DITA output format, and
ensure the normalized DITA output format has a partial match string in place
for rendering the normalized DITA on the DSS.
- If the errors indicate issues with your DSS Preview, the DSS Preview solution may
require updates. Contact Ingeniux
Support.
- If the preview map scope has an existing cached preview, the preview cache may be
outdated. See Clearing DITA Preview Cache for details to delete the
preview cache.
- Run the DITA-OT preview transformation process again. If the errors persist, contact Ingeniux Support.
Cause
No views are associated with the DITA page schema used for DSS content rendering.
Remedy
Administrators can double-check the DITA publishing pipeline setup. Users
with asset editing permissions can execute DITA preview, view the results, and review log
and temp entries.- Double-check your DITA publishing setup.
Ensure the appropriate settings were in place when the system executed the DITA
publish.
See the DITA Publishing Pipeline Troubleshoot Checklist to double check your DITA
administration settings and DITA publishing settings.
Important
Check
these settings in particular:
- Ensure all Normalization Output Format settings are
configured. Ensure the Rendering Schema for DSS field
references the correct page schema. the See Configuring DITA Open Toolkit Output Formats for details.
- Ensure the DITA processor includes the normalized DITA output format, and
ensure the normalized DITA output format has a partial match string in place
for rendering the normalized DITA on the DSS.
- Associate views with the page schema you selected for the Rendering
Schema for DSS field. Ensure the views have the appropriate
configurations and reside within the appropriate location. See Setting up DSS with ASP.Net Views to Display Content for details.
- If the preview map scope has an existing cached preview, the preview cache may be
outdated. See Clearing DITA Preview Cache for details to clear the
preview cache.
- Run the DITA-OT preview transformation process again. If the errors persist, contact Ingeniux Support.
Cause
Fatal errors display in the DITA-OT logs via the Log screen that
prevented the preview output from generating.
Remedy
Users with asset editing permissions can execute DITA preview, view the
results, and review log and temp entries. See
DITA Preview Log Entries Flag Errors for details to troubleshoot DITA-OT log
errors.
